Terms of Service

Last Updated: December 1, 2025

1. Introduction and Acceptance of Terms

Welcome to GenRaw AI LLC, an advanced AI-powered creative platform specializing in AI video generation, image editing, and visual content creation services. Our platform is committed to providing safe, professional-grade AI content generation tools while maintaining strict content guidelines that prohibit NSFW (Not Safe For Work) content. By accessing, browsing, or using our website, mobile application, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), as well as our Privacy Policy and Content Agreement.

If you do not agree with any part of these Terms, you must immediately discontinue use of our Service. Your continued use of the Service constitutes your acceptance of these Terms and any future modifications.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and GenRaw AI LLC ("we," "us," or "our").

2. Eligibility and User Qualifications

2.1 Age Requirements

• You must be at least 18 years of age or the age of legal majority in your jurisdiction to use our Service.
• By using the Service, you represent and warrant that you meet these age requirements.
• We reserve the right to request proof of age at any time and may terminate accounts that do not meet these requirements.

2.2 Content Restrictions Acknowledgment

• By using our Service, you acknowledge and agree that:
  • NSFW (Not Safe For Work) content generation is strictly prohibited on our platform
  • All content must comply with our Content Guidelines and community standards
  • Attempts to generate prohibited content may result in immediate account termination
  • You will use the Service responsibly and in accordance with all applicable laws

2.3 Account Eligibility

• You must have the legal capacity to enter into binding contracts.
• You must not be prohibited from using the Service under applicable laws.
• You must not have been previously suspended or banned from the Service.

3. Service Description

3.1 Core Services

GenRaw AI LLC provides the following AI-powered creative services:

3.1.1 AI Video Generation Services

• Text-to-Video Generation: Transform written descriptions and prompts into dynamic video content using advanced AI models.
• Image-to-Video Generation: Animate static images to create video content with 5-second and 10-second duration options.
• Motion Transfer: Clone motion from reference videos and apply it to your images, or replace characters in videos with reference images.
• First & Last Frame Video Generation: Create smooth transition videos by defining starting and ending frames, with AI-generated interpolation between them.

3.1.2 Customization Options

Our video generation services support:

• Multiple duration options (5 seconds, 10 seconds, with more durations in development)
• Various quality levels (480p Standard Quality, 720p High Definition for premium subscribers)
• Flexible aspect ratios (1:1 Square, 9:16 Portrait, 16:9 Landscape, 3:4 Portrait, 4:3 Landscape)
• Positive and negative prompt controls for precise content generation
• All content must comply with our safe content guidelines (NSFW content is prohibited)

3.1.3 Future Services

We are actively developing additional services, including but not limited to:

• Advanced image editing tools
• AI-powered image generation
• Enhanced video effects and filters
• Batch processing capabilities

3.2 Service Availability

• The Service is provided on an "as is" and "as available" basis.
• We do not guarantee uninterrupted, timely, secure, or error-free service.
• We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
• Scheduled maintenance may temporarily interrupt service availability.

3.3 Beta Features

• Some features may be designated as "beta," "preview," or "experimental."
• Beta features are provided for testing purposes and may contain bugs or errors.
• We make no warranties regarding beta features and may discontinue them at any time.

4. User Accounts and Registration

4.1 Account Creation

To access certain features of the Service, you must create an account by providing:

• A valid email address
• A secure password (minimum 8 characters)
• Any additional information requested during registration

You must provide accurate, current, and complete information during registration and maintain the accuracy of this information throughout your use of the Service.

4.2 Account Types

We offer multiple authentication methods:

• Email and password authentication
• Third-party authentication (Google, GitHub)
• Email verification for enhanced security

4.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Any unauthorized use of your account
• Implementing appropriate security measures (strong passwords, two-factor authentication when available)

You must immediately notify us at [email protected] of:

• Any unauthorized access to your account
• Any security breach
• Any suspected fraud or illegal activity

Important: We will never ask for your password via email, phone, or any other communication method.

4.4 Account Termination by User

You may terminate your account at any time by:

• Contacting our support team at [email protected]
• Following account deletion procedures in your account settings (when available)

Upon account termination:

• Your access to the Service will be immediately revoked
• Your subscription will be canceled (subject to our refund policy)
• Your generated content may be deleted according to our data retention policy
• Any unused credits or subscription time may be forfeited (non-refundable)

5. Credits System and Subscription Plans

5.1 Credits System

Our Service operates on a credit-based system where credits are consumed for AI generation tasks:

• Credit Consumption: Different services consume different amounts of credits based on:

  • Video duration (5 seconds vs. 10 seconds)
  • Quality level (480p vs. 720p)
  • Generation mode (text-to-video, image-to-video, motion transfer, first-last-frame)

• Credit Sources:

  • Initial gift credits for new users
  • Credit package purchases
  • Monthly subscription credits
  • Referral bonuses
  • Daily check-in bonuses
  • Promotional credits

• Credit Expiration:

  • Credits may have expiration dates based on their source
  • Expiring credits will be clearly marked in your account
  • We will provide reasonable notice before credits expire
  • Expired credits cannot be restored or refunded

5.2 Subscription Plans

We offer various subscription tiers with different benefits:

• Free Tier: Limited access with basic features
• Premium Tiers: Enhanced features including:
  • Increased credit allocations
  • Access to 720p High Definition quality
  • Priority generation queue
  • Extended content storage periods
  • Priority customer support

5.3 Subscription Terms

• Billing: Subscriptions are billed on a recurring basis (monthly or yearly) until canceled.
• Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless canceled prior to the renewal date.
• Cancellation: You may cancel your subscription at any time. Upon cancellation:
  • You retain access to subscription features until the end of the current billing period
  • No refund will be provided for the remaining time in the current billing period
  • Auto-renewal will be disabled
  • Monthly credits will cease upon subscription expiration
• Price Changes: We reserve the right to modify subscription prices with at least 30 days' advance notice to existing subscribers.

5.4 Credit Package Purchases

• Credit packages are one-time purchases that add credits to your account.
• Purchased credits typically have longer expiration periods than free credits.
• Credit package purchases are generally non-refundable except as required by law.

6. Payment Terms

6.1 Payment Methods

We accept the following payment methods:

• Credit/Debit Card payments via Stripe (Visa, Mastercard, American Express, and other major cards)
• Digital wallets (Apple Pay, Google Pay, Link)

6.2 Payment Processing

• All payments are securely processed by Stripe, a PCI-DSS Level 1 certified payment processor.
• We do not store your complete payment information on our servers.
• You authorize us to charge your selected payment method for all fees incurred.
• You are responsible for any fees charged by your payment provider (transaction fees, currency conversion fees, etc.).

6.3 Pricing

• All prices are displayed in USD unless otherwise specified.
• Prices are subject to change with notice.
• Promotional pricing and discounts may be offered at our discretion and may be subject to additional terms.

6.4 Taxes

You are responsible for any applicable taxes, duties, or government charges related to your purchase, except for taxes based on our net income.

7. Refund Policy

For complete information regarding our refund policies, including eligibility criteria, refund request procedures, and processing timelines, please refer to our dedicated Refund Policy page.

By using our Service, you acknowledge that you have read and agree to our Refund Policy, which is incorporated into these Terms by reference.

8. User Content and Generated Content

8.1 User-Uploaded Content

"User Content" refers to any content you upload to the Service, including:

• Reference images for video generation
• Reference videos for motion transfer
• Text prompts and descriptions
• Profile information
• Any other data or materials you provide

8.1.1 Ownership of User Content

• You retain all ownership rights to your User Content.
• You are solely responsible for your User Content and the consequences of sharing it.

8.1.2 User Content Requirements

You represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to use and authorize us to use your User Content
• Your User Content does not infringe any intellectual property rights, privacy rights, or other rights of any third party
• Your User Content complies with these Terms and all applicable laws

8.1.3 License Grant for User Content

By uploading User Content, you grant GenRaw AI LLC:

• A worldwide, non-exclusive, royalty-free, transferable license
• To use, reproduce, process, modify, and display your User Content
• Solely for the purposes of:
  • Providing and operating the Service
  • Generating AI content based on your requests
  • Displaying in our public gallery (only if you explicitly enable sharing)

Important Data Safety Commitment:

• We will NEVER use your User Content or Generated Content to train AI models
• Your data is absolutely secure and will not be shared with any third parties for model training purposes
• All user data is processed solely for the purpose of providing our generation services

This license terminates when you delete your User Content from our servers, except:

• Content shared in public galleries may remain visible
• Cached or backup copies may persist for a reasonable transition period

8.2 AI-Generated Content

"Generated Content" refers to videos, images, and other content created by our AI based on your inputs.

8.2.1 Ownership of Generated Content

Subject to these Terms:

• You own the Generated Content that you create using the Service
• GenRaw AI LLC does not claim ownership of your Generated Content
• This ownership is contingent on your compliance with these Terms and payment of applicable fees

8.2.2 License Grant for Generated Content

By creating Generated Content, you grant GenRaw AI LLC:

• A limited, non-exclusive license to:
  • Store and host your Generated Content
  • Display your Generated Content back to you
  • Display in public galleries if you opt-in to sharing
• This license terminates when you delete the Generated Content or your account expires, subject to our retention policies

8.2.3 Commercial Use Rights

• Premium Subscribers: Have full commercial rights to use, sell, and monetize their Generated Content (provided content complies with our content guidelines)
• Free Users: Generated Content is limited to personal, non-commercial use unless explicitly stated otherwise
• All Users: Generated content must comply with our safe content policy; NSFW content is strictly prohibited

8.2.4 Content Attribution

• While not required, we appreciate attribution when you share Generated Content publicly
• You may not misrepresent Generated Content as being created entirely by you without AI assistance

8.3 Content Storage and Retention

8.3.1 Storage Duration

Your content storage duration:

• All Users: Maximum 30 days storage for private content
• Publicly Shared Content: Content that you explicitly choose to share publicly will be permanently saved and displayed in our public gallery

After the storage period:

• Private content will be automatically deleted from our servers
• We will provide reasonable notice before deletion when possible
• Deleted content cannot be recovered
• Only publicly shared content will be retained permanently

8.3.2 Content Backup Responsibility

• We are not a backup service
• You are responsible for maintaining your own backups of important content
• We recommend downloading and saving your Generated Content promptly

8.3.3 Account Termination

Upon account termination:

• Your content may be deleted within 30 days
• We may retain some content for legal compliance or backup purposes for up to 90 days
• After final deletion, content cannot be recovered

9. Acceptable Use Policy

9.1 Permitted Uses

You may use the Service for:

• Creating original creative content for personal or commercial purposes (as permitted by your subscription level)
• Educational and research purposes
• Entertainment and artistic expression
• Professional content creation and business projects
• Marketing and promotional materials

9.2 Prohibited Uses

You agree NOT to use the Service to create, upload, or share content that:

9.2.1 Illegal Content

• Violates any applicable local, state, national, or international law or regulation
• Promotes or facilitates illegal activities
• Involves stolen or pirated materials

9.2.2 Harmful, Exploitative, or Adult Content

• NSFW Content: Any sexually explicit, suggestive, or adult content is strictly prohibited (zero tolerance)
• Child Exploitation: Any content involving minors in sexual or suggestive contexts (zero tolerance - immediate account termination and law enforcement reporting)
• Non-Consensual Content: Deepfakes or manipulated content of real individuals without explicit consent
• Extreme Violence or Gore: Content depicting graphic violence, torture, or death
• Harassment or Abuse: Content intended to harass, bully, intimidate, or abuse others
• Nudity: Any depiction of nudity, partial nudity, or sexually suggestive poses

9.2.3 Infringing Content

• Infringes upon intellectual property rights (copyrights, trademarks, patents, trade secrets) of others
• Uses copyrighted characters, brands, or logos without permission
• Violates rights of publicity or privacy

9.2.4 Misleading or Deceptive Content

• Impersonates any person or entity without authorization
• Contains false, misleading, or deceptive information
• Intended to defraud, scam, or mislead others
• Deepfakes intended to spread misinformation

9.2.5 Harmful Technical Activities

• Contains malware, viruses, or malicious code
• Attempts to gain unauthorized access to systems or accounts
• Interferes with or disrupts the Service or servers
• Circumvents security features or usage limitations
• Automated scraping or data harvesting

9.2.6 Commercial Violations

• Resells or redistributes our Service without authorization
• Uses the Service to compete with us
• Reverse engineers our AI models or technology

9.3 Prohibited NSFW Content Policy

GenRaw AI LLC strictly prohibits the generation of NSFW (Not Safe For Work) content on our platform.

9.3.1 Definition of Prohibited NSFW Content

NSFW content includes, but is not limited to:

• Nudity or sexual content of any kind
• Sexually suggestive or explicit imagery
• Adult themes or erotic content
• Content depicting intimate or sexual acts
• Pornographic or obscene material
• Any content that would be inappropriate for a professional work environment

9.3.2 Enforcement

• Our AI models include content filtering to prevent NSFW generation
• Attempts to circumvent content filters are strictly prohibited
• Any user attempting to generate NSFW content may face immediate account termination
• We reserve the right to review and remove any content that violates this policy

9.3.3 Zero Tolerance

• We maintain a zero-tolerance policy for NSFW content generation
• There are no exceptions to this policy, regardless of subscription level
• Repeated attempts to generate prohibited content will result in permanent ban

9.4 Content Moderation

• We reserve the right to review, monitor, and moderate content at our discretion
• We may use automated systems and human review to detect prohibited content
• We may remove or refuse to generate content that violates these Terms
• Content moderation decisions are final and at our sole discretion

9.5 Consequences of Violation

Violations of this Acceptable Use Policy may result in:

• Warning and content removal
• Temporary account suspension
• Permanent account termination
• Forfeiture of credits and subscription benefits (no refund)
• Legal action and reporting to law enforcement (for serious violations)
• Liability for damages and legal costs

10. Intellectual Property Rights

10.1 Platform Intellectual Property

All intellectual property in the Service, including but not limited to:

• The GenRaw AI LLC name, logo, and branding
• AI models, algorithms, and technology
• Software, code, and architecture
• User interface designs and layouts
• Documentation, tutorials, and support materials
• Website content and marketing materials

...are owned by or licensed to GenRaw AI LLC and are protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Trade secret laws
• International intellectual property treaties

10.2 Restrictions

You may NOT:

• Copy, modify, or create derivative works of our AI technology
• Reverse engineer, decompile, or disassemble our Service
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks or branding without written permission
• Frame or mirror any part of the Service without authorization
• Access the Service to build a similar or competitive service

10.3 Trademark Notice

"GenRaw AI LLC" and associated logos are trademarks of GenRaw AI LLC. All rights reserved.

10.4 Copyright Infringement Claims (DMCA)

We respect intellectual property rights and expect our users to do the same.

If you believe content on our Service infringes your copyright:

1. Send a written notice to: [email protected]
2. Include:
   • Your contact information
   • Description of the copyrighted work
   • Location of the infringing content (URL or detailed description)
   • Statement of good faith belief
   • Statement that the information is accurate and you are authorized to act
   • Your physical or electronic signature

We will investigate and take appropriate action, which may include removing the content and terminating repeat infringers.

10.4.1 Counter-Notification

If your content was removed due to a copyright claim and you believe it was removed in error:

1. Send a counter-notification to: [email protected]
2. Include:
   • Your contact information
   • Identification of removed content and its location
   • Statement under penalty of perjury that content was removed in error
   • Consent to jurisdiction of federal court
   • Your physical or electronic signature

10.5 AI Training Data

• Our AI models are trained on datasets that we believe we have rights to use
• We do not intentionally train on copyrighted content without permission
• We do NOT use any user-uploaded content or user-generated content for AI model training
• Your data remains absolutely private and secure - it is used only for providing our generation services
• If you believe our AI outputs infringe your rights, please contact us

11. Privacy and Data Protection

11.1 Data Collection

We collect and process the following types of data:

11.1.1 Account Information

• Email address
• Display name (optional)
• Password (encrypted)
• Authentication provider information (for social logins)

11.1.2 Usage Data

• Generation history and tasks
• Credit transactions and balance
• Subscription status and payment history
• Feature usage and preferences
• Settings and configurations

11.1.3 Technical Data

• Device information and operating system
• Browser type and version
• IP address and approximate location
• Access times and referring URLs
• Cookies and similar tracking technologies

11.1.4 Content Data

• User-uploaded images and videos
• Text prompts and descriptions
• AI-generated content
• Feedback and support communications

11.2 Data Usage

We use your data to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send administrative messages and updates
• Respond to inquiries and provide customer support
• Analyze usage patterns and improve the Service
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

11.3 Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Third-party companies that help us operate the Service (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

11.4 Data Security

We implement comprehensive security measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication
• Regular security assessments
• Monitoring for suspicious activity

Your Data Safety Guarantee:

• We will NEVER use your data for AI model training
• Your uploaded content and generated content are processed solely for providing our services
• Your data will not be shared with third parties for any training or research purposes
• All user data is treated with the highest level of confidentiality

We are committed to maintaining the security and privacy of your data.

11.5 Data Retention

• Account data: Retained while your account is active and for 90 days after termination
• Generated content: Maximum 30 days storage for private content; publicly shared content is retained permanently
• Transaction records: Retained for 7 years for legal and accounting purposes
• Analytics data: Aggregated and anonymized data may be retained indefinitely

11.6 Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal retention requirements)
• Export your data in a portable format
• Opt-out of certain data processing activities
• Object to automated decision-making

To exercise these rights, contact: [email protected]

11.7 International Data Transfers

• Our servers may be located in different countries
• By using the Service, you consent to international data transfers
• We take appropriate measures to protect data transferred internationally

11.8 Children's Privacy

• Our Service is not directed to children under 18
• We do not knowingly collect data from children
• If we discover we have collected data from a child, we will delete it promptly
• If you believe we have data from a child, please contact us immediately

11.9 Full Privacy Policy

For complete details on our privacy practices, please review our Privacy Policy.

12. Referral Program

12.1 Program Overview

We may offer a referral program that rewards users for referring new customers to the Service.

12.2 Referral Rewards

• You may receive bonus credits when referred users sign up or make purchases
• Referral rewards are subject to terms specified in the referral program
• Referral codes are unique to each user and non-transferable

12.3 Referral Restrictions

• You may not use your own referral code
• Fraudulent referral activity (fake accounts, spam, deceptive practices) will result in:
  • Forfeiture of referral rewards
  • Account suspension or termination
  • Possible legal action
• We reserve the right to modify or terminate the referral program at any time

12.4 One-Time Use

• Each user may only apply one referral code to their account
• Referral codes cannot be changed or reapplied after initial use

13. Disclaimer of Warranties

13.1 Service "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

13.2 No Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, GENRAW AI LLC DISCLAIMS ALL WARRANTIES, INCLUDING:

• Merchantability: No warranty that the Service is suitable for any particular purpose
• Fitness for a Particular Purpose: No warranty that the Service will meet your specific needs
• Non-Infringement: No warranty that Generated Content does not infringe third-party rights
• Accuracy: No warranty regarding the accuracy, reliability, or quality of AI-generated content
• Availability: No warranty of uninterrupted, timely, secure, or error-free service
• Data Loss: No warranty against data loss or corruption

13.3 AI-Generated Content Disclaimer

• AI-generated content may contain errors, inaccuracies, or unexpected results
• AI outputs are not guaranteed to be appropriate, accurate, or fit for any purpose
• You are solely responsible for reviewing and verifying Generated Content before use
• We do not guarantee that Generated Content will be free from intellectual property issues

13.4 Third-Party Services

• We are not responsible for third-party services integrated with our platform
• Third-party services are subject to their own terms and privacy policies

13.5 No Professional Advice

• The Service does not provide legal, financial, medical, or professional advice
• Generated Content should not be relied upon as professional advice

14. Limitation of Liability

14.1 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, GENRAW AI LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

14.1.1 Indirect Damages

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Loss of goodwill or reputation
• Business interruption
• Personal injury or property damage (except where prohibited by law)

14.1.2 Service Issues

• Damages arising from service interruptions, errors, or unavailability
• Damages from unauthorized access to your account or data
• Damages from errors in AI-generated content
• Damages from reliance on any content generated by the Service

14.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• The total amount you paid us in the 12 months preceding the claim, OR
• $100 USD

14.3 Essential Basis of Agreement

YOU ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.

14.4 Exceptions

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

15. Indemnification

15.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless GenRaw AI LLC, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or relating to:

1. Your use or misuse of the Service
2. Your User Content and Generated Content
3. Your violation of these Terms
4. Your violation of any law or regulation
5. Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights
6. Any false, inaccurate, or misleading information you provide
7. Your negligent or willful misconduct

15.2 Defense of Claims

We reserve the right to:

• Assume exclusive defense and control of any matter subject to indemnification by you
• Require your cooperation in defending such claims
• Settle claims at our discretion

You may not settle any claim without our prior written consent.

15.3 Notice

We will provide you with prompt notice of any claim subject to indemnification, although our failure to provide prompt notice will not relieve your indemnification obligations except to the extent you are materially prejudiced.

16. Termination

16.1 Termination by You

You may terminate your account at any time by:

• Contacting [email protected]
• Following account deletion procedures in your settings

16.2 Termination by Us

We may immediately suspend or terminate your access to the Service, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Violation of our Acceptable Use Policy
• Fraudulent activity or payment disputes
• Abusive behavior toward staff or other users
• Extended inactivity
• Legal or regulatory requirements
• At our discretion for operational reasons

16.3 Effect of Termination

Upon termination of your account:

• Your right to access and use the Service immediately ceases
• We may delete your account data, User Content, and Generated Content
• Any outstanding payment obligations survive termination
• Unused credits, subscriptions, or benefits are forfeited without refund
• Provisions of these Terms that by their nature should survive will survive termination

16.4 Survival

The following sections survive termination:

• Intellectual Property Rights (Section 10)
• User Content licenses you granted (Section 8)
• Disclaimer of Warranties (Section 13)
• Limitation of Liability (Section 14)
• Indemnification (Section 15)
• Dispute Resolution (Section 17)
• Governing Law (Section 18)

17. Dispute Resolution

17.1 Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve disputes through good-faith negotiations for at least 30 days.

17.2 Binding Arbitration

If we cannot resolve a dispute informally, you agree that any dispute arising from or relating to these Terms or the Service will be resolved through binding arbitration rather than in court, except:

• You may assert claims in small claims court if they qualify
• Either party may seek injunctive relief in court for intellectual property infringement

17.2.1 Arbitration Rules

• Arbitration will be administered by a recognized arbitration organization
• Arbitration will be conducted in accordance with the organization's rules
• The arbitrator's decision will be final and binding
• Judgment on the arbitration award may be entered in any court with jurisdiction

17.2.2 Arbitration Location

Arbitration will take place in the jurisdiction where GenRaw AI LLC operates or in your location, as determined by the arbitration organization's rules.

17.2.3 Costs

Each party will bear their own costs of arbitration unless the arbitrator determines otherwise. The arbitrator may award attorneys' fees and costs to the prevailing party as permitted by law.

17.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

17.4 Exceptions to Arbitration

Either party may seek equitable relief in court for:

• Intellectual property infringement claims
• Misappropriation of trade secrets
• Violations that require immediate injunctive relief

17.5 Opt-Out of Arbitration

You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

18. Governing Law and Jurisdiction

18.1 Governing Law

These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the jurisdiction in which GenRaw AI LLC operates, without regard to its conflict of law provisions.

18.2 Jurisdiction

Subject to the arbitration provisions in Section 17, you agree to submit to the personal jurisdiction of the courts located in the jurisdiction where GenRaw AI LLC operates for the purpose of litigating all such claims or disputes.

18.3 International Use

• The Service is controlled and operated from the United States
• We make no representation that the Service is appropriate or available for use in other locations
• If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws

19. Modifications to These Terms

19.1 Right to Modify

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion.

19.2 Notice of Changes

When we make material changes to these Terms:

• We will update the "Last Updated" date at the top of this page
• We may notify you via email or through a prominent notice on the Service
• For significant changes, we may require you to affirmatively accept the new Terms

19.3 Effect of Changes

• Changes become effective immediately upon posting unless otherwise specified
• Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms
• If you do not agree to the modified Terms, you must stop using the Service

19.4 Version History

We maintain a version history of these Terms. You may request previous versions by contacting [email protected].

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and Content Agreement, constitute the entire agreement between you and GenRaw AI LLC regarding the Service and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

• That provision will be modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision will be severed
• The remaining provisions will continue in full force and effect

20.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of GenRaw AI LLC.

20.4 Assignment

• You may not assign or transfer these Terms or your rights under these Terms without our prior written consent
• We may assign these Terms without restriction
• Any attempted assignment in violation of this section is void

20.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and GenRaw AI LLC.

20.6 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including:

• Acts of God, natural disasters, or extreme weather
• War, terrorism, or civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Cyberattacks or security breaches
• Pandemics or epidemics

20.7 Electronic Communications

• You consent to receive communications from us electronically
• Electronic communications satisfy any legal requirement that communications be in writing

20.8 Interpretation

• Headings are for convenience only and do not affect interpretation
• "Including" means "including but not limited to"
• Singular includes plural and vice versa
• "Or" is not exclusive

20.9 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as explicitly stated.

20.10 Export Control

You may not use the Service if you are:

• Located in a country that is subject to a U.S. Government embargo
• Listed on any U.S. Government list of prohibited or restricted parties

You represent that you comply with all applicable export control and sanctions laws.

20.11 U.S. Government Rights

If you are a U.S. Government entity, the Service is provided as "Commercial Computer Software" and "Commercial Computer Software Documentation" with only those rights granted to end users pursuant to these Terms.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

GenRaw AI LLC

• Email: [email protected]
• Response Time: We aim to respond to all inquiries within 48 business hours

For legal notices or formal communications:

• Send to: [email protected]
• Subject line: "Legal Notice - [Your Topic]"

For copyright infringement claims (DMCA):

• Send to: [email protected]
• Subject line: "DMCA Notice"

For privacy-related inquiries:

• Send to: [email protected]
• Subject line: "Privacy Inquiry"

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22. Acknowledgment and Acceptance

By using GenRaw AI LLC, you acknowledge that:

1. ✓ You have read and understood these Terms of Service in their entirety
2. ✓ You agree to be bound by these Terms and all incorporated policies
3. ✓ You meet all eligibility requirements to use the Service
4. ✓ You will use the Service in compliance with all applicable laws
5. ✓ You understand that AI-generated content may have limitations and requires your review
6. ✓ You accept the risks associated with using an AI-powered service
7. ✓ You understand the refund policy and credit system
8. ✓ You consent to the collection and use of your data as described in our Privacy Policy
9. ✓ You understand and agree that NSFW (Not Safe For Work) content generation is strictly prohibited on this platform
10. ✓ You will not attempt to generate, upload, or share any sexually explicit, adult, or inappropriate content

If you do not agree to these Terms, you must not access or use the Service.

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Thank you for choosing GenRaw AI LLC. We're excited to help you create amazing content with the power of artificial intelligence!

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These Terms of Service are effective as of the "Last Updated" date stated at the top of this document.